Shipping & Returns
Almost all parcels are delivered within 3-5 business days nationwide. For Lahore it usually takes 3 business days.
When will my order be confirmed?
After you place your order, the package is dispatched from our facility within 24 hours (One business day). In case the order details are Invalid/dubious we will contact you via Call. In case You are unable to answer, call us back at +92 343 7242762. If we are unable to get a response from you within 3 days, the order will move to cancellation.
How long does it take to deliver?
Once your order is confirmed, it is delivered within 3 working days for Lahore & 3-5 working days for all other cities.
Do you ship internationally?
Currently, we deliver only in Pakistan.
We offer 7 days moneyback guarantee in case you need to Refund/Exchange the product.
How do I refund the product?
Contact us through our social media channels or the helpline. One of our customer service representatives will guide you accordingly.
In order for the refund to be possible the following criteria needs to be met:
- The perfume volume in bottle should be at least 90%
- The bottle should not be damaged/cracked and labels intact.
- Re-Pack the product in the same manner it was delivered to you, so that it reaches us back safely.
Once the product reaches us and all criteria are met, your total product amount will be refunded (not shipping) within 3 business days. In case, of damage to product or packing the compensation will depend accordingly. In case of free shipping, the standard shipping charges will be deducted from the product amount.
- Testers are non-refundable.
Fragaro aims to provide you with long lasting alternatives at a fraction of original prices!
Money Back Guarantee
Didn’t like what you ordered?
Get a 100% refund without any hassle.
We ship within hours of the order confirmation. Forgot a gift? Fragaro’s got your back!